Definitions
For the purposes of these Terms and Conditions:
“Company” (referred to as “the Company”, “We”, “Us”, or “Our”) refers to FAIRY TALE INNOVATIONS SDN. BHD. 202501050824 (1652232-K).
“Goods” refers to the event items offered for sale on the Service, including décor, balloons, frames, gift boxes, gift bags, and related accessories.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to Fairy Tale Innovations Sdn. Bhd., accessible from https://fairytaleinnovations.online/
“You” means the individual accessing the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.
Acceptance of Terms
By accessing our website or purchasing our Goods, You agree to be bound by these Terms and Conditions. If You do not agree with any part of these Terms, You must discontinue use of the Service immediately.
Orders and Payments
All Orders are subject to acceptance and availability.
Pricing for all Goods is displayed clearly on the Service and may be adjusted at Our discretion at any time.
Payment must be made in full before Goods are prepared or shipped.
We reserve the right to refuse or cancel any Order if fraud, unauthorized activity, or an illegal transaction is suspected.
Product Information and Availability
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occasionally occur.
We reserve the right to correct any errors or inaccuracies without prior notice.
Availability of Goods may be limited, and We reserve the right to discontinue or modify any product at any time.
Delivery
We will make reasonable efforts to deliver Goods within the estimated timeframe.
However, delivery dates are not guaranteed, and delays may occur due to factors beyond our control, including courier delays, weather conditions, or high-volume periods.
Returns, Refunds & Cancellations
For detailed information on returns, refunds, and cancellations, please refer to our Return & Refund Policy and Cancellation Policy.
Intellectual Property
All content on the Service—including text, images, graphics, logos, and website design—is the property of Fairy Tale Innovations Sdn. Bhd. and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without obtaining written permission from the Company.
Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any:
Direct or indirect losses
Incidental or consequential damages
Loss of data, revenue, or profit
Inability to use the Service or Goods
This applies even if We have been advised of the possibility of such damages.
User Responsibilities
You agree to:
Use the Service only for lawful purposes
Provide accurate information during checkout
Not engage in activities that interfere with or disrupt the Service
Refrain from any action that infringes the rights of others or restricts their use of the Service
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia.
You agree that any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Changes to Terms
We may update or modify these Terms and Conditions at any time without prior notice.
Continued use of the Service following any changes constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Fairy Tale Innovations Sdn. Bhd.
Registration No.: 202501050824 (1652232-K)
Email: fairytale_innovations@outlook.com / fairytale6738@gmail.com
Address: NO.216, Jalan Machang Bubok,
Taman Machang Bubok,
14000 Bukit Mertajam,
Pulau Pinang, Malaysia